Interpersonal Development Competencies



This page contains three interpersonal development competencies. They are all interconnected. They are the following: 1) Effective communication and mentoring, 2) Appreciating diversity, 3) Social responsibility.

Effective Communication and Mentoring

Fundamentally, communication and mentoring have their right place in society and particularly in education. Communication, in my opinion, plays a vertical role with our Creator, God, and Savior, and an horizontal tool in our daily interactions with each other, be socially or professionally.

The first two papers explore my reflections of the first two tours that I attended with the Higher Education Administration program. In these two papers, I share my understanding of the promotion of individuals’ identity and culture, the communication of the benefits and challenges of a diverse society, the evolution of multicultural awareness, and positive respect for changes representing strong catalysts for effective communication. The tours allowed me to be exposed to what internationalization is really about. They helped me understand the notion of loving others unconditionally despite of differences in color, culture, language, and ethnic background. The following courses portray the true meaning of globalization, internationalization, and cultural diversity.

The three following verbatim cases are actual examples of effective communication, counseling, and mentoring.  All three cases contain three phases involving: 1) exploration, 2) understanding, and 3) resolution phases. They all involved counseling sessions between a church member and I as the pastor regarding family issues.

Appreciating Diversity

As an international educational professional who has faced numerous challenges in her journey in the U.S., diversity is crucial to me. I strongly believe in the need to explore the meaning of it, the importance of understanding, embracing, and living it especially in our christian community.

In this section, there are two papers. One is a cultural game and the other one is a paper that addresses diversity. While the first one is an example of how diversity can be appreciated, the second, provides a diversity program development project that could be useful to Andrews University. The project presentation video is also attached.

The purpose of the diversity program development paper was to create a workshop program for freshmen at Andrews University to foster a more diverse community for students, faculty, and staff. As a background of the problem, I conducted an interview with the former Associate Dean for Student Life at Andrews University, Paul Buckley. When I asked Dean Buckley what he considered his greatest challenge, he answered that he finds "a great deal of ambivalence toward the Black History month in our Sabbath celebration." He added,

In Black History celebration, black people take over.” Only black people conduct the service. Is that what diversity means to us? Though he identified this issue as his greatest challenge, he feels that this problem can be remedied at Andrews University. Seeing that diversity is not really present in this university, the real challenge is to turn the university’s eyes toward diversity, and bring its attention to the need to understand it and to give it the attention that it so rightfully deserves. In other words, Andrews University’s faculty and staff need to continue to deploy efforts toward multicultural competence and diversity.

My recommendations: I would recommend student services to provide training on diversity education- to address real issues regarding diversity such as, differences in race, culture, gender, sexuality etc… This training would need to be ongoing. Since it is a new topic, it would need to be designed, developed, and facilitated. Faculty and staff would need to be educated first as they need to model it to students. They would need to be committed to diversity as a learning experience. It would need to be personal and intentional with no statistical fixation.

Social Responsibility

As an educational professional, I believe that I am accountable to God and others. I understand that I have a divine and civil obligation to ensure that family, community, and environmental needs are appropriately met. The following courses are related to social responsibility.

The position paper investigated the problem of feedback between professors and their students. The discussion was grounded in the context of Andrews University Higher Education Doctoral program. It explored implications for administrators and policy makers. Feedback refers to the degree of interaction that takes place when instructors or professors address students’ questions, concerns and submit grades for assignments and final grades on time. It appeared that the federal government evaluated distance learning doctoral programs, especially those that are duplicating programs due to exaggerated increase in enrollment. They seemed to be concerned about quality control, consumer protection, and costs of education. The problem of feedback became a serious challenge for administrators and policy makers.


The following three short papers address our social responsibility to others and how we can be of service to people in our community by mingling with them, care for them, gain their trust, and attend to their needs.





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